1. Illustrative and real information
The supplier directory’s imported records, demo qualification badges, sample buyer logos, demonstration RFPs and fictional project examples must be identified as such. They do not establish actual NAGPO membership, verification, sponsorship, endorsement, contracts or measured results. Numerical examples are arithmetic illustrations, not forecasts or guaranteed savings. Publication of real customer outcomes requires evidence and permission.
An actual ProcureVerified record must identify the assessed legal entity/scope, decision date, expiry and material limitations. It does not warrant every statement, financial strength, future performance or fitness for a specific procurement. No expired or simulated record should be presented as current approval.
2. Purchasing independence and fees
NAGPO advises/administers within buyer authorization; buyers approve bidders, disclosures, awards and direct supplier contracts. No minimum spend or award is required. Supplier membership/assessment payments do not guarantee qualification or a buyer invitation. A supplier is not automatically a group-program supplier merely because it is verified.
Member pricing is subject to actual supplier terms, eligible goods/services, geography and availability; it is not a universal lowest-price promise. The 30% Partner fee applies only to an approved project’s attributable positive net savings in the first 12 months after implementation, after agreed documented one-time costs, under the Savings Fee Schedule. No automatic later-year fee applies. No savings means no savings fee.
3. Professional advice, integrity and remedies
Information and AI-assisted drafts can contain errors and do not replace appropriate legal, tax, engineering, credit, cybersecurity or other regulated advice. NAGPO is not a government body, regulator, accredited certification authority, bank or insurer. Electronic signatures, data processing and taxation require suitable legal/operational implementation.
These limits do not excuse fraud, misrepresentation, express service failures or non-excludable legal duties. Applicable accepted agreements and mandatory law control. Report inaccurate listings, suspected impersonation, improper badge use, privacy concerns or complaints to buyers@nagpo.org with a relevant reference; do not send sensitive identity/bank documents in the complaint email. NAGPO will review within an appropriate documented process.
Questions about these terms?
Email buyers@nagpo.org or write to North American GPO, 138 Anderson Ave, Markham, ON L6E 1A5, Canada.
