1. Operator and scope
This website is operated by North American GPO (NAGPO), a federally incorporated Canadian not-for-profit corporation at 138 Anderson Ave, Markham, ON L6E 1A5, Canada. Contact buyers@nagpo.org. Corporate identity must be checked against incorporation records before these drafts are adopted. Not-for-profit incorporation is not a representation that NAGPO is a registered charity or that every fee is tax-exempt.
These website terms apply to use of public content. Browsing, submitting a demo inquiry or reading a policy does not itself create a paid membership, authorize sourcing or incur a savings fee. Contracted services require affirmative acceptance of the applicable agreement and a transaction/project record. Organizational service membership does not automatically create corporate voting or governance membership under NAGPO’s articles or bylaws.
2. Business users and permitted conduct
Services are intended for businesses and organizations acting for business purposes. A representative must have authority to bind the named organization. Availability outside Canada is subject to supported jurisdictions, applicable law, sanctions and service capability; a global website is not an undertaking to serve every jurisdiction. Mandatory rights cannot be waived by describing an account as a business account.
Do not impersonate another entity, submit misleading information, scrape the directory for unsolicited campaigns, infringe rights, send malware, bypass security or access another buyer’s files. Protect credentials and notify NAGPO promptly of suspected compromise. NAGPO may proportionately restrict unlawful or unsafe use, with notice and correction opportunities where appropriate.
3. Information, intellectual property and examples
NAGPO and identified rights holders retain ownership of their content and marks. Public materials may be used for legitimate internal business evaluation, subject to third-party rights and confidentiality. No right to sell, republish or bulk redistribute directory data is granted. Submit only materials you are authorized to provide; uploading is not blanket permission for public disclosure, testimonials or unrelated AI training.
Illustrative project figures, sample logos, demo qualification badges and sample placements do not establish actual membership, approval, commercial relationships or savings. Company names and logos belong to their respective owners. External services have their own terms and are not guaranteed by NAGPO.
4. NAGPO’s role and document order
NAGPO provides procurement advice, qualification assessment and authorized sourcing administration. It is not the reseller, supplier, buyer, guarantor or agent empowered to bind a party to a supply contract. Buyers approve disclosures, bidders and awards and contract directly with suppliers. No minimum purchasing commitment, lowest-market-price guarantee, saving or award is created by website language. Member prices remain subject to supplier terms and eligibility.
Applicable mandatory law prevails. Accepted service-specific terms govern their subject over these general website terms. The Partner Savings Fee Schedule governs calculation and measurement over general billing wording; the approved Project Record supplies its permitted factual variables. The signed project MNDA controls project confidentiality, and an applicable DPA controls entrusted personal-data processing. No document silently expands another document’s fee or data-sharing scope.
5. Liability, changes and law
Public information is supplied as available, with reasonable efforts toward accuracy, subject to lawful exclusions of implied warranties. Nothing excludes fraud or non-excludable liability. Accepted membership agreements govern liability for contracted services; this general disclaimer does not cancel an express service commitment or legal remedy.
Ontario law and applicable federal Canadian law govern, subject to mandatory protections. Courts of competent jurisdiction in Ontario hear disputes except where mandatory law requires otherwise. Report issues first to buyers@nagpo.org. Updates are versioned and prospective; posting a new version does not retroactively change an accepted paid term, project fee or privacy consent.
Questions about these terms?
Email buyers@nagpo.org or write to North American GPO, 138 Anderson Ave, Markham, ON L6E 1A5, Canada.